Overview

This document tells us how to adjust your floor plan settings in the RentCafe Site Manager so that they don’t publish -1 values for your rent prices.

In most cases, the -1 value is coming through because there are no units set to a floor plan, or the configuration is set to use only Available Units.

Fix #1

One way to fix this is to:

• Visit your RentCafe Site Manager
• Click into Content & Settings > Floor Plans in the left-hand navigation panel
• Click into Apartments tab in the right-hand panel ( see screenshot below )
• Set the Displaying Apartments That Are dropdown value to a value that actually outputs units in the table

Fix #2

The second way to fix is to:

• Visit your RentCafe Site Manager
• Click into Content & Settings > Settings in the left-hand navigation panel
• In the right-hand panel, expand the Pricing Settings accordion option
• For the For Fully Occupied Floor Plans Display value, you can set the value to be
  • Call for Details (yields -1 if no units )
  • Actual Rent Range (recommended – returns rent range even if no available units are found)
  • Revenue Management Floor Plan Pricing (uncommon)

After you have attempted each of these fixes and you still are getting -1 values for your floor plans, please contact Yardi/RentCafe directly to discuss with them what might be the issue

Other RentCafe Articles

• Add a New RentCafe Property
• Check The RentCafe Data Feed